In progress
Quick Start
Load RMO Maestro in your DAW and generate the first AI CC curve.
RMO AI SUPPORT
RMO Maestro roadmap and support in one place.
A support hub for Live Generate, AI Mode, early access, RMO AI accounts, billing, setup, and compatibility.
MAESTROEarly Access
RESPONSE1-2 business days
DIRECTsupport@rmo.ai
FAQ
FAQ library
Find fast answers for setup, compatibility, licenses, and workflow questions.
MANUALManuals
DAW setup, instrument maps, Live Generate, and AI Mode documentation.
FORUMUser forum
Announcements, setup help, feature requests, and beta user discussion.
TICKETSubmit a ticket
Send account, purchase, bug, or compatibility issues to support.
FAQ Library
Public support material, organized for the current pre-launch product state.
Getting started
Can I use RMO Maestro today?
RMO Maestro is currently preparing for early access. Subscribers will receive beta builds and launch news first.
When will I need an RMO AI account?
Accounts become necessary when purchase, license management, and downloads open.
Can I use it on existing MIDI projects?
Yes. The target workflow is to preserve MIDI notes and hand-drawn CC while AI generates and merges Expression, Vibrato, Dynamics, and related CC.
Setup and compatibility
Which plugin formats are planned?
Initial validation starts with the Live Generate path on Windows/Cubase VST3. AI Mode full-context MIDI analysis, macOS, and VST3/AU/AAX expansion will be announced as the path matures.
Which DAWs are supported?
The first validation target is Cubase. Logic Pro, Pro Tools, Studio One, Ableton Live, Reaper, and other major DAWs will be validated after that path is stable.
Which orchestral libraries are mapped?
Initial validation prioritizes string libraries that respond to Expression, Vibrato, Dynamics, Breath, and related CC, including Kontakt, SWAM, Spitfire, and Cinematic Studio style libraries.
Licensing and billing
Is pricing public?
Final pricing has not been published yet. Release and pricing updates will appear on the site and through early access email.
Will there be studio or education licensing?
Studio, education, and partnership licenses will be handled through a dedicated contact flow after launch.
Why are cart and checkout disabled?
Purchasing is not live before the commercial release. The cart currently explains the upcoming store flow.
Troubleshooting
What if Live Generate feels delayed?
Check DAW buffer size, plugin order, and lookahead settings first. The beta manual will include a focused checklist.
What if generated CC does not match my instrument?
Check the Instrument Map and confirm that Expression, Vibrato, Dynamics CC numbers and merge policy match your library.
What should a bug report include?
Include DAW, OS, plugin format, library name, reproduction steps, and a short MIDI example when possible.
Manuals
The support hub defines the documentation set before the full manual is published.
Beta doc
DAW Setup
Recommended setup starting with Windows/Cubase VST3 Live Generate validation, then broader hosts.
Expanding
Instrument Maps
Expression, Vibrato, Dynamics, and Breath mappings for major string libraries.
Draft
Live Generate / AI Mode
Differences between real-time generation, full-context analysis, and editable CC print workflows.
In progress
Troubleshooting
Install failures, plugin scanning, CC conflicts, and latency problems.
With beta
Release Notes
Beta build changes, known issues, and compatibility updates.
User Forum
The forum will open with beta invitations. The planned channel structure is listed below.
Get forum launch updatesAnnouncements
Build updates, known issues, and release schedule notes.
Setup Help
DAW setup, instrument maps, and compatibility questions.
Feature Requests
Expression model, CC handling, and library support requests.
Community Presets
Instrument calibration and workflow sharing.
Submit a Ticket
Send reproducible issues, account questions, and purchase questions to support.
Support requests are sent to support@rmo.ai by email. Ticket details and minimal operational metadata are stored as a delivery fallback.